fbpx
Search
Close this search box.

Rights and Responsibilities

Student rights and responsibilities

Students have rights and responsibilities governed by State and Federal legislation.

Student Rights

All Students have the right to:

  • Be treated fairly and with respect by all Ironwood Institute employees and other Students;
  • Not be harassed, victimised or discriminated against on any basis;
  • Learn in a supportive environment which is free from harassment, discrimination and victimization;
  • Learn in a healthy and safe environment where the risks to personal health and safety are managed and minimized;
  • Have their personal details and records kept private and secure according to Ironwood ’s privacy policy;
  • Access any information Ironwood holds about them, including their records free of charge (provided that their relevant tuition fees for the records they wish to access have been paid);
  • Have their complaints dealt with fairly, promptly, confidentially and without retribution;
  • Make appeals about procedural and assessment decisions; all Ironwood internal complaints and appeals processing is free of charge;
  • Receive training, assessment and support services that meet their individual needs;
  • Be given clear and accurate information about their course, training and assessment arrangements and their progress;
  • Access the support they may need to effectively participate in their training program;
  • Provide feedback to Ironwood, on the client services, training, assessment and support services they received.

Student Responsibilities

All students, throughout their training and involvement with Ironwood Institute, are expected to:

  • Treat all others with fairness and respect and to not do anything that could offend, embarrass or threaten others;
  • Not harass, victimise, discriminate against or disrupt others;
  • Treat all others and their property with respect;
  • Respect the opinions and backgrounds of others;
  • Follow all policies and procedures as directed by Ironwood employees;
  • Report any perceived safety risks as they become known;
  • Not possess any articles or items that may threaten the safety of self or others during training delivery;
  • Notify Ironwood if any of their personal information or contact details change;
  • Provide relevant and accurate information to Ironwood in a timely manner;
  • Apply themselves to their course with due personal commitment and integrity;
  • Complete all assessment tasks, learning activities and assignments honestly and without plagiarism or cheating;
  • Hand in all assessment tasks, assignments and other evidence of their work on time;
  • Participate in regular contact with their Trainer and Assessor where directed;
  • Progress steadily through their course in line with their training plan;
  • Prepare appropriately for all assessment tasks, visits and training/coaching sessions;
  • Notify Ironwood if any difficulties arise as part of their involvement in the program;
  • Notify Ironwood if they are unable to attend a workplace visit or training/coaching session for any reason at least twenty-four (24) hours prior to commencement of the activity;
  • Refrain from smoking at training venues and on the premises of Ironwood;
  • Make agreed payments for their training within agreed timeframes.

This website uses cookies to ensure you get the best experience on our website.